Privacy Policy

1. Who We Are

Wolton Removals Bedford ("we", "us", "our") operates the website removalsbedford.co.uk. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you use our website or contact us, we may collect:

• Your name, email address, phone number, and postcode (via our quote request form)
• Your preferred moving date
• Technical data such as your IP address, browser type, and pages visited
• Any additional information you provide when contacting us

3. How We Use Your Data

We use your personal data to:

• Respond to your quote requests and enquiries
• Provide our removal and storage services
• Communicate with you about your booking
• Improve our website and services
• Comply with legal obligations

We process your data on the basis of legitimate interest (responding to enquiries) and, where applicable, contractual necessity (fulfilling services you have requested).

4. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business (e.g. email hosting, website analytics), but only where necessary and under appropriate data protection agreements.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Quote request data is retained for up to 12 months after your last interaction with us.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us at info@removalsbedford.co.uk.

7. Cookies

Our website uses essential cookies required for the site to function correctly. We use Google Fonts which may set cookies. We do not currently use analytics or advertising cookies. If this changes, we will update this policy and implement a cookie consent mechanism.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.